Responsible gaming - your safety is our priority

At Krokiya we believe that betting and gaming should be a means of entertainment, not a cause of problems

Our commitment to responsible gaming on Krokiya

Krokiya is committed to creating a safe and responsible gaming environment. We know that most people enjoy betting and casino games as a recreational activity, but for some it can become a problem. That's why we provide all our members with the necessary tools and support to help them keep their gaming habits under control.

Responsible gaming means knowing your limits and sticking to them. On the Krokiya platform you will find various control features to help you keep your betting activities healthy and safe. We want every user to enjoy their gaming time without any financial or mental stress.

Our responsible gaming policy is not just a commitment, it is part of our daily work. When designing every new feature, every promotion and every service, we keep the safety and security of our users in mind. Krokiya believes that the joy of gaming is complete only when you are in a safe and controlled environment.

Why is responsible gaming important?

Online betting and casino gaming have become established as a popular form of entertainment. However, any kind of gaming activity requires the right attitude and control. Responsible gaming helps you maintain your financial stability, keep good relationships with your family and maintain your mental health. Krokiya believes that an aware player is the true winner.

Research shows that those who follow responsible gaming principles can enjoy betting and casino games much more in the long term. They face less financial loss and can maintain better balance in their lives. This is why Krokiya encourages all its users to develop responsible gaming habits and stay aware.

Set time limits

Set a limit on your daily or weekly gaming time. On Krokiya you can set time limits for yourself to avoid spending excessive time. This feature helps you maintain a healthy balance between work, family and entertainment.

Budget control

Set a specific budget for your gaming and stay within that limit. The Krokiya platform has deposit limit and loss limit settings to help you stick to your financial goals. Remember, never play with money you cannot afford to lose.

Take a break

If you feel you are playing too much, it's time to take a break. On Krokiya you can use the temporary self-exclusion option which allows you to temporarily block your account for 24 hours, 1 week or 1 month. During this time you can reevaluate yourself.

Self-assessment tool

Krokiya provides you with self-assessment questionnaires that help you understand whether your gaming habits are healthy. Review your playing patterns regularly and take prompt action if you notice any warning signs. Awareness is the first step.

Open discussion with family and friends

Talk openly with your family and friends about your betting activities. They can help you stay on track and warn you if necessary. Krokiya believes that a strong support system is the foundation of responsible gaming. You are not alone, help is always available.

Do not try to win back lost money

If you lose on a bet, do not try to win that money back by placing more bets. This is a common mistake that leads to even bigger losses. Krokiya advises you to stay calm, stick to your plan and take a break if necessary.

Warning: signs of problem gambling

If you notice any of the following signs, please seek help:

  • You are spending more money than you can afford
  • Borrowing money or taking loans to play
  • Withdrawing from family, friends or work
  • Playing more to recover lost money
  • Unable to stop playing or losing control
  • Lying or hiding your gaming activities

How to protect yourself

The first step in responsible gaming is knowing yourself and setting your limits. Krokiya provides you with various control features you can use to keep yourself safe. First, log in to your account and go to your profile settings where you will find various limit-setting options.

You can set daily, weekly or monthly deposit limits. Once this limit is set, you will not be able to deposit more than that specified amount into your account. Similarly, you can set loss limits which ensure you do not lose more than a certain amount. In addition, the session time limit feature will remind you how long you have been playing.

If you feel you need a long break, use Krokiya's self-exclusion option. This feature blocks your account for a specified period so you cannot play any betting or casino games during that time. During this period you can reevaluate your lifestyle and seek professional help if needed.

Self-assessment questionnaire

Ask yourself these questions:

  • Am I playing within my set budget?
  • Am I neglecting other important tasks for gaming?
  • Can I make the decision to stop playing?
  • Are my family or friends concerned about my gaming?
  • Am I feeling stressed because of gaming?
  • Do I become restless or angry after losing?

If the answer to these questions is yes, you may need help.

Control features available on Krokiya

On the Krokiya platform you will find multiple powerful control tools to help you play responsibly. These features are easy to use and can be activated from your account settings at any time. We strongly recommend that every player set these limits when opening their account.

Deposit limit: You can set a daily, weekly or monthly maximum amount to deposit. This will protect you from overspending and help you stick to your financial plan.

Loss limit: This feature lets you set a daily or weekly maximum amount you can lose. Once you reach this limit, you will not be able to play for the rest of that day or week.

Session time reminder: Krokiya will remind you at regular intervals how long you have been playing. This helps you stay grounded in reality and avoid spending excessive time.

Reality check: This feature will show you a pop-up at specified intervals with your current session duration and win-loss statistics. It will keep you aware of your gaming situation.

Self-exclusion: If you feel you need a long break, you can block your account for 6 months, 1 year or permanently. During this time you will not be able to log in and will not receive any promotional messages.

Underage protection

Krokiya strictly prohibits underage gaming. Only those aged 18 or over may register and play on our platform. We use advanced verification processes to ensure that no minor can access our services. We urge parents to regularly monitor their children's online activity and use parental control software on their devices.

If you discover that a minor is using or attempting to use the Krokiya platform, please inform our support team immediately. We will take swift action and permanently block the account in question.

Help & support organizations

If you feel that you or someone you know has a gaming problem, please seek professional help. Below is information about some organizations that can assist you:

Gamblers Anonymous

An international support group where you can share your experiences with others and get help.

GamCare

Free counseling and support service that helps problem gamblers and their families.

BeGambleAware

An independent charity that works to raise awareness of responsible gaming and provide assistance.

GamBlock

Software that blocks all betting and gaming sites on your device, if you want to completely restrict yourself.

Our commitment

Krokiya is committed to providing a safe, fair and responsible gaming environment. We regularly review and update our policies and features to maintain the highest standards. Our support team is always ready to assist you if you have any questions or concerns about responsible gaming.

We believe that education and awareness are the foundation of responsible gaming. That's why we regularly provide educational content and tips for our users. On our blog and social media channels you will find responsible gaming tips, success stories and expert advice.

Krokiya is not just a betting and casino platform, it is a community where the safety and well-being of every member is our first priority. We invite you to join us and be part of a safe and enjoyable gaming experience. Remember, gaming should be for fun, not stress.

Be a partner in safe and responsible gaming

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